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We are here to guide you

Frequently asked questions.

Everything to know about designing, lighting and sizing your mirror.

01What can I personalise?

Depending on the mode, you can change your photo, name, text below it, description, statistics, text elements and logo. Changes appear immediately in the preview. Starting examples are only guides and never replace what you enter.

02How do Instagram and free design differ?

Instagram offers a guided layout with a photo, account name, description and statistics. Free design has no social-network layout: place your own text and logos in the areas around your reflection. Choose according to the visual style you want.

03What is the live preview for?

The preview shows your chosen size, lighting and layout to help you assess balance and readability. Spot overly long text, an oversized logo or an unsuitable size before saving. It represents the overall design intention to help you decide.

04Which lighting options are available?

COB lighting is available in signature pink or natural white. The Halloween model also offers orange, preselected for that model. Compare the effects in the preview before choosing.

05How do I power my mirror?

Éclairage et alimentation inclus. Le miroir se branche sur une prise électrique.

06Which sizes are available?

Four sizes: Muse 20 × 30 cm, Vanity 45 × 60 cm, Signature 55 × 75 cm and Glamour 60 × 120 cm. Dimensions are always width × height.

07Which size should I choose?

Muse suits smaller budgets and compact beauty corners. Vanity suits close-up portraits, Signature gives a larger reflection and Glamour works for full-length views and business photo spots.

08Can I use my logo?

Yes. In free design, upload your logo and see its illuminated effect immediately. Adjust its size and position within the personalisation areas. For a specific business project, our business page lets you describe your venue and intended use. For businesses

09Can I use a profile photo?

Yes. Instagram mode accepts your photo and includes it in the preview. Simple, sharp, well-cropped images generally give the clearest result. If you refresh during design, you may need to upload it again to protect your data.

10Can I write anywhere on the mirror?

Free design lets you move elements in the upper and lower areas. The centre stays clear for a large reflection without text covering your face. This also helps keep the layout elegant and readable in photos.

11Are wall fixings included?

Wall mounting kit included with Vanity, Signature and Glamour. Muse is designed for your dressing table or makeup station, without a mounting kit.

12Is there a delivery charge?

No. Tracked delivery is free within the European Union. Estimated receipt is 5–7 days after ordering, including made-to-order production in Europe and delivery.

13What if my mirror arrives broken?

Contact us at commandes@monmiroirperso.com within 5 days of delivery with your order number and at least one clear photo showing the damaged mirror and its parcel. After checking, we will make and send you an identical replacement mirror free of charge.

14Can I create a mirror for my business?

Yes. Shops, beauty salons, hairdressers, restaurants and events can use a mirror as decoration and a photo spot. Add a logo, social handle or short message. Explore our business range: design online or tell us about a specific installation. For businesses

15Can I order directly online?

Yes. When your design is finished, the configurator shows the final preview, chosen size and exact price. Add it to your basket and pay using secure checkout.

Another question?

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